KOOTASCA Community Action is here to help. We want to take measures to keep you and our staff safe and reduce unnecessary exposures.
For the health and safety of our clients and our staff, we are working on adjustments to our office and intake setups. Safety of our clients and our staff is always first priority! We ask that you call before you come in, as some of our programs are still not able to accept walk ins. We will be more than happy to help you over the phone or by setting up other arrangements when necessary.
Here’s how to reach out to us.
Grand Rapids office: We are open Monday-Friday 8-4:30, but ask that you call before coming in. If you just need to drop off paperwork, please utilize the secure drop box attached to the bike rack at the main entrance to the mall, or the mail slot just past our office doors inside the mall.
International Falls office: Staffed to take phone calls, Monday- Friday from 8-4:30. Call 218-283-9491 OR 800-559-9491. There is a secure drop box for paperwork next to the side entry.
All of our programs have staff working remotely. If you call and leave a message someone will get back to you ASAP.
For Energy Assistance:
-EAP/ERR staff are available by calling 218-999-0824 or 1-877-687-1163, Monday to Friday, 8-4:30.
-The drop box mentioned above may be used for documents if you must hand deliver them.
-After hours No Heat emergencies should call 888-249-8879 and on-call staff will assist.
-You may submit EAP/ERR related documents via secure fax to 218-999-0845 or email them to email@example.com
-Applications are still available on our website or can be sent to you by mail if requested.
For Crisis Housing: Call Gail at 218-999-0833 or Haley at 218-999-0832. Koochiching County call Kristen at 218-244-3401.
For SOAR: Call Kim at 218-999-0827. New clients are being accepted at this time.
We are still able to help people apply for MNSure over the phone as well, call Linda at 218-999-0831.