KOOTASCA Community Action is here to help. We want to take measures to keep you and our staff safe and reduce unnecessary exposures.
For the health and safety of our clients and our staff, we are working on adjustments to our office and intake setups. We are not yet open to the public, but we are still “here” to help.
Here’s how to reach out to us.
Grand Rapids office: We are staffed to take calls and help you over the phone Monday-Friday, 8-4:30. Call 218-999-0800 or 877-687-1163. If you need to drop off paperwork, we have a secure drop box attached to the bike rack at the main entrance to the mall.
International Falls office: Staffed to take phone calls, Monday- Friday from 8-4:30. Call 218-283-9491 OR 800-559-9491. There is a secure drop box for paperwork next to the side entry.
All of our programs have staff working remotely. If you call and leave a message someone will get back to you ASAP.
For Energy Assistance:
-EAP/ERR staff are available by calling 218-999-0824 or 1-877-687-1163, Monday to Friday, 8-4:30.
-The drop box mentioned above may be used for documents if you must hand deliver them.
-After hours No Heat emergencies should call 888-249-8879 and on-call staff will assist.
-You may submit EAP/ERR related documents via secure fax to 218-999-0845 or email them to firstname.lastname@example.org
-Applications are still available on our website or can be sent to you by mail if requested.
For Crisis Housing: Call Gail at 218-999-0833 or Haley at 218-999-0832. Koochiching County call Kristen at 218-244-3401.
For SOAR: Call Kim at 218-999-0827. New clients are being accepted at this time.
We are still able to help people apply for MNSure over the phone as well, call Linda at 218-999-0831.