Number of Openings: 1

Location: Int’l Falls, MN

Work Arrangement: In-person

Job Summary

Work one on one with clients to determine eligibility and educate them about the skills and resources necessary to become self-sufficient. Work cooperatively with local jobs and training, social service providers, and inter-agency programs in providing referrals and services to homeless or at-risk clients.  Check tenants in and out of units and coordinate unit preparation for new tenants. Assist with homeless prevention program. Provide financial counseling, budgeting and tenant training to crisis housing participants.

Application for Employment

Job Posting Information

Qualifications

Education:

  • Bachelor’s Degree in Human Services or mix of education and relevant work experience of equivalent nature.

Experience- more than 1 year:

  • Experience in working with people in poverty and crisis.
  • Experience in working with and in accepting people from multi-cultural and diverse family backgrounds.
  • Experience working with homeless, at-risk, mentally ill, chemically dependent or physically disabled people.

Other:

  • DHS Background Study
  • Valid Driver’s License
  • MVR Approval for use of agency vehicles

Schedule/Location

  • 40 Hours/Week and 12 Months/Year
  • Daytime weekday shift- no nights, weekends, or holiday shifts.
  • Int’l Falls, MN

Compensation

  • Wage scale of $20.05 to $29.09/hour.
  • Scheduled Raises & Cost of Living Adjustments

Benefits

  • Generous Paid-Time-Off (PTO) Package + 13 Paid Holidays/year
  • Medical, Dental, Vision, Life & Disability Insurances
  • Health Savings Account & Flexible Spending Account options
  • Retirement Plan with option for employer contribution
  • Tuition Assistance opportunities & Loan Forgiveness qualifying credit
  • Many Training and Professional Development opportunities

Job Description

Qualifications

  • Education
    • Bachelor’s Degree in Human Services or mix of education and relevant work experience of equivalent nature.
  • Experience- more than 1 year: 
    • Experience in working with people in poverty and crisis.
    • Experience in working with and in accepting people from multi-cultural and diverse family backgrounds.
    • Experience working with homeless, at-risk, mentally ill, chemically dependent or physically disabled people.
  • Authorizations
    • DHS Background Study
    • Valid Driver’s License
    • MVR Approval for use of agency vehicles
  • Skills
    • Ability to proficiently operate copy/fax machines, telephone, and computers and software, including email, spreadsheets and word processing.
    • Excellent oral and written communication skills.
    • Ability to manage time that results in both a satisfactory quantity and quality of work.
    • Ability to prioritize time and activities while working in an offsite office
  • Abilities
    • Demonstrated ability to work independently and as a team member, to organize a work schedule, and work effectively to meet deadlines without supervision.
    • Must be able to handle diverse work problems on a daily basis.
    • Must be able to organize a work schedule, set priorities and work effectively to meet deadlines without supervision.
    • Must be able to adjust to changes necessitated by last minute assignments and deadline requests that may prove stressful.

Primary Duties & Responsibilities

This job description is not intended to be all-inclusive and employee will also perform other reasonably related business duties as assigned.

Area 1: Client Interaction

  • Screen applicants for Transitional Housing, Rapid Re-Housing and the Family Homelessness Prevention Assistance Programs
  • Assist clients with their applications using various methods, including telephone calls, internet calls, texts and emails, with an emphasis on in-person interviews.
  • Work intensely with individuals and families on a one-on-one basis in their homes or at the office to identify barriers, set goals and assist families to utilize community resources.
  • Provide all necessary referrals for additional services for any household member; serve as an advocate for the household in receipt of services and completing all necessary paperwork.
  • Conduct six month follow-up with participants.
  • Provide tenant training, financial counseling, and budgeting to crisis housing participants.
  • Provide inspection of rental units to assure housing is safe and meets the HQS standards.

Area 2: Partnerships

  • Work with treatment facilities, jails and prisons in securing discharge plans to prevent homelessness.
  • Collaborate with other agencies to avoid duplication and ensure efficiency of services.

Area 3: Transitional Housing

  • Work directly with homeless clients in the Transitional Housing Program by setting goals, making treatment plans, working with connection to employment, and helping to maintain sobriety
  • Check tenants in and out of Transitional Housing units
  • Coordinate cleaning, maintenance, grounds, snow removal and general repair of Transitional Housing units.

Area 4: Public Engagement

  • Assist with the annual homelessness awareness events including the Point in Time and Wilder counts.
  • Plan and implement community resource day
  • Participate in program related meetings and activities as requested.
  • Distribute program information along with referral and release of information forms to social providers.
  • Travel for home visits and transportation of clients and/or staff. Represent KOOTASCA Community Action through attendance at statewide meetings and training seminars and staff meetings

Area 5:  Data & Reporting

  • Enter transitional, FHPAP, and Rapid Re-Housing data into state mandated HMIS database (Homeless Management Information System)
  • Document all pertinent information on participant’s household in their file and on required reports.
  • Compile client data for grant reporting requirements.
  • Help develop and provide documentation for outcome based measurement goals.

Job Factors

Supervision of Others: 

  • Not responsible for supervision of others.

Safety of Others

  • Modest amount of responsibility for the safety of others. Compliance with established safety regulations for the job performed mitigates exposure to injury of self or others.

Contacts

  • Contact is with other employees, departments, customers, public, and others.

Physical Demand

  • Must be able to lift 50 pounds.
  • Requires sitting, standing, bending, stooping and reaching.

Travel

  • Must have reliable transportation.
  • Must have valid driver’s license and current auto insurance coverage in compliance with Minnesota State guidelines on the vehicle used for work related travel.
  • Travel for completion of job duties, trainings and meetings as required.
  • Must be accessible by phone.

General Agency Requirements

Professionalism:

  • Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relations with clients, customers, co-workers, providers, volunteers, and supervisors.
  • Treat clients, co-workers, and the public in a respectful and courteous manner at all times.
  • Continue to develop skills and abilities.

Community Representation:

  • Represent KOOTASCA Community Action, Inc. in a positive manner.
  • Adhere to the Community Action Code of Ethics.
  • Seek to understand poverty and the barriers faced by community members.

Confidentiality:

  • Maintain confidentiality of agency, program, and client information.

KOOTASCA Community Action, Inc. is an Equal Opportunity (EEO) and Affirmative Action (AA) Employer. We recruit, hire, place, promote, terminate, layoff, recall, transfer, compensate, and train without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, status with regard to public assistance or any other basis protected by applicable federal, state, or local law. This information will be made available in alternative formats upon request.